CONSUMER PERSONAL INFORMATION PROTECTION POLICY
Thank you for visiting the website operated by Tarot-insights-app.com. We respect and are committed to protecting your privacy. Please read our personal information protection policy carefully.
GENERAL POLICY AND REGULATIONS
1. Purpose of collecting personal information
We collect personal information such as email and payment details to provide better services. Users can access anonymously, but some features may be restricted without providing information.
2. Scope of information use
- Storing service results
- Preventing destructive behavior
- Contacting and resolving complaints
- Responding to authority requests
3. Information retention period
Information is stored permanently unless there is a deletion request or the company is dissolved/bankrupt.
4. Entities allowed to access information
Includes: the management board, authorities, legal advisors, auditors, and valid complainants.
5. Company address
The Terra An Hung Apartment, La Khe, Ha Dong District, Hanoi, Viet Nam. Email: tarot.insights.app@gmail.com
6. How to access/edit personal information
Users can send requests to the management board via phone or email.
7. Complaints regarding information usage
Send complaints to tarot.insights.app@gmail.com with supporting evidence. The management board will respond within 24 hours.
TERMS OF SERVICE
By using our services, you agree to the terms outlined herein.
1. Our rights and responsibilities
- Provide accurate services
- Guide customers in usage
- Request valid information
- Commit to quality, legally licensed services
2. User rights and responsibilities
- Provide complete information for service use
- Cooperate and agree voluntarily
- Make full payments
3. Service commitment
All services provided are legal, of clear origin, and quality guaranteed.
CUSTOMER INFORMATION SECURITY POLICY
Customer information is kept strictly confidential and not shared without consent.
1. Scope of information use
- Store customer results
- Send service updates
- Enhance engagement
2. Retention period
Information is retained as long as necessary per customer’s request.
3. Confidentiality commitment
We commit not to use, transfer, or disclose personal information without consent. Any incident will be handled promptly and clearly communicated.
REFUND POLICY
Customers are eligible for a refund if they do not receive the service result after payment.
PAYMENT POLICY
Payment can be made via hotline, MoMo, or bank transfer.